SHOPPING INFORMATION

1. What are the shipping charges?

Shipping charges are calculated at checkout based on your delivery location and order value. We may also offer free shipping on eligible orders during promotions.

2. How long will delivery take?

Orders are typically processed within 1–2 business days. Delivery usually takes 3–7 business days, depending on your location across India.

3. What happens after I place an order?

Once your order is placed, you'll receive an order confirmation email. After your order is packed and shipped, we'll send you a tracking link so you can monitor its progress.

4. Will I receive an invoice?

Yes. A digital invoice will be sent to your registered email after your order is confirmed. You can also request a GST invoice if required.

5. Do you deliver across India?

Yes. We currently ship to most locations across India. Delivery availability may vary for remote areas.

PAYMENT INFORMATION

1. Which payment methods do you accept?

We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and other secure online payment methods available during checkout.

2. Is Cash on Delivery (COD) available?

Cash on Delivery may be available for selected locations. Availability will be shown during checkout based on your PIN code.

3. Is my payment secure?

Yes. All online payments are processed through secure payment gateways with industry-standard encryption to keep your information safe.

4. Can I cancel or modify my order?

Orders can only be cancelled or modified before they are shipped. Please contact our support team as soon as possible after placing your order.

5. What should I do if I receive a damaged or incorrect product?

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the product and packaging. We'll review the issue and assist you with a replacement or resolution.

6. How can I track my order?

Once your order has been shipped, you'll receive a tracking link via email or SMS. You can use this link to monitor your shipment until delivery.

PAYMENT INFORMATION

Do you offer customization?

Yes. We offer customization options for selected products and bulk corporate orders. Please contact us for more information.

Do you accept bulk or corporate orders?

Yes. We welcome bulk orders for businesses, schools, colleges, and organizations. Please contact our sales team for pricing and customization options.

What if my product is out of stock?

Products marked as "Out of Stock" will be restocked whenever possible. You can contact us to inquire about the expected availability.