Effective Date: August 2, 2026

At SETARTS, we are committed to delivering your orders safely and on time. This Shipping Policy outlines how orders are processed, shipped, and delivered across India.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Once your order has been packed and dispatched, you will receive a shipping confirmation via email or SMS along with tracking details (where applicable).

Delivery Timeline

Estimated delivery time varies depending on your location.

Please note that these are estimated delivery times and may vary due to courier operations.

Shipping Charges

Shipping charges are calculated at checkout based on:

• Delivery location
• Order weight
• Applicable promotional offers

From time to time, SETARTS may offer free shipping on eligible orders.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.

You can use the tracking number to monitor your shipment until delivery.

If you do not receive tracking details within 48 hours of placing your order, please contact our support team.

Delivery Partners

We work with reliable courier partners to ensure safe and timely delivery across India.

The courier partner may vary depending on your delivery location.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

• Weather conditions
• Public holidays
• Natural disasters
• Government restrictions
• High order volumes
• Courier network delays
• Remote delivery locations

SETARTS is not responsible for delays caused by courier companies once the shipment has been handed over.

Incorrect Shipping Address

Please ensure your shipping address and contact details are accurate before placing your order.

SETARTS cannot be held responsible for delivery delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

If an order is returned due to an incorrect address, additional shipping charges may apply for re-dispatch.

Damaged Packages

If your package appears damaged upon delivery:

• Inspect the package before opening.
• Take clear photographs of the package.
• Record an unboxing video if possible.
• Contact us within 48 hours of delivery.

This helps us process replacement requests more efficiently.

Undeliverable Orders

Orders may be returned to us if:

• The customer is unavailable after multiple delivery attempts.
• The shipping address is incorrect or incomplete.
• The customer refuses delivery.

Our support team will contact you to arrange re-delivery. Additional shipping charges may apply where applicable.

International Shipping

Currently, SETARTS ships only within India.

We look forward to expanding our shipping services internationally in the future.